Order Cancellation Policy

At NevadaShoe.com, we understand that sometimes plans change — and we’re here to help.

🕐 When Can I Cancel My Order?

You can cancel your order at any time before it has been shipped.

To cancel or make changes:

  • Please contact us within 12 hours of placing your order.

  • After 12 hours, or once the packaging and shipping process has begun, we can no longer cancel the order.

🔁 Can I Make Changes to My Order?

Yes — but only within the 12-hour window after placing your order.
After that, no changes (including size, color, or shipping address) can be made.

📧 How to Cancel

To cancel your order:

  • Email us at support@nevadashoe.com as soon as possible.

  • Include your order number and reason for cancellation.

We’ll confirm the cancellation by email if your request is within the allowable window.

❗ Orders That Cannot Be Canceled

Orders cannot be canceled if:

  • More than 12 hours have passed since placement.

  • The item has already been shipped.

  • The item is a customized or final sale product.

Need assistance with an existing order?
📩 Email: support@nevadashoe.com